團(tuan)(tuan)建(jian)(jian)對(dui)于(yu)(yu)提升團(tuan)(tuan)隊溝(gou)(gou)通(tong)(tong)(tong)效(xiao)率(lv)的(de)(de)意義(yi)，在(zai)于(yu)(yu) “打(da)破(po)溝(gou)(gou)通(tong)(tong)(tong)慣(guan)(guan)性(xing)”。很多團(tuan)(tuan)隊在(zai)溝(gou)(gou)通(tong)(tong)(tong)中(zhong)存在(zai)固定模式：比(bi)如(ru)領導只(zhi)負(fu)(fu)責(ze)下(xia)達指(zhi)令，員(yuan)(yuan)工只(zhi)負(fu)(fu)責(ze)執行反饋，缺乏雙向的(de)(de)交(jiao)(jiao)流；或是溝(gou)(gou)通(tong)(tong)(tong)時(shi)習慣(guan)(guan)用 “專業術語(yu)”，導致(zhi)跨崗位(wei)同(tong)事理(li)解困難。而團(tuan)(tuan)建(jian)(jian)中(zhong)的(de)(de)很多任(ren)務，恰恰需要(yao)打(da)破(po)這種(zhong)慣(guan)(guan)性(xing) —— 比(bi)如(ru)在(zai) “你畫我猜” 游戲中(zhong)，需要(yao)用**簡單、**形象的(de)(de)方(fang)式表達想法，否則(ze)對(dui)方(fang)無(wu)法理(li)解；在(zai) “無(wu)聲協作” 任(ren)務中(zhong)，不能用語(yu)言(yan)溝(gou)(gou)通(tong)(tong)(tong)，只(zhi)能通(tong)(tong)(tong)過肢體(ti)動(dong)作、眼(yan)神交(jiao)(jiao)流傳遞信息。這些體(ti)驗(yan)能讓員(yuan)(yuan)工意識(shi)到，有效(xiao)的(de)(de)溝(gou)(gou)通(tong)(tong)(tong)不僅是 “說清楚”，更是 “讓對(dui)方(fang)聽懂”，日后工作中(zhong)會更注重溝(gou)(gou)通(tong)(tong)(tong)方(fang)式的(de)(de)調整，比(bi)如(ru)根據溝(gou)(gou)通(tong)(tong)(tong)對(dui)象調整語(yu)言(yan)風(feng)格(ge)，多傾聽他人的(de)(de)意見，從而提升整體(ti)溝(gou)(gou)通(tong)(tong)(tong)效(xiao)率(lv)。提供(gong)團(tuan)(tuan)建(jian)(jian)活動(dong)**購(gou)買(mai)，覆蓋意外情況，保障團(tuan)(tuan)隊成員(yuan)(yuan)**。浙江部(bu)門團(tuan)(tuan)建(jian)(jian)承接

團(tuan)(tuan)(tuan)(tuan)(tuan)建(jian)對于提升團(tuan)(tuan)(tuan)(tuan)(tuan)隊(dui)(dui) “應(ying)(ying)急(ji)(ji)處理(li)能(neng)(neng)力” 的意義，體(ti)現在(zai) “實戰模(mo)(mo)擬” 的訓(xun)練中(zhong)(zhong)。工作中(zhong)(zhong)難(nan)免會遇到(dao)(dao)突(tu)(tu)發(fa)狀(zhuang)(zhuang)況，比(bi)如項目合(he)作方臨時(shi)違約、重要(yao)數(shu)據丟失(shi)、突(tu)(tu)發(fa)**影響工作進度(du)等，若團(tuan)(tuan)(tuan)(tuan)(tuan)隊(dui)(dui)應(ying)(ying)急(ji)(ji)處理(li)能(neng)(neng)力不足(zu)，很容易陷入混亂，造(zao)成(cheng)(cheng)重大損(sun)失(shi)。而團(tuan)(tuan)(tuan)(tuan)(tuan)建(jian)可以通(tong)過(guo)設計應(ying)(ying)急(ji)(ji)場(chang)景，讓團(tuan)(tuan)(tuan)(tuan)(tuan)隊(dui)(dui)進行實戰演練：比(bi)如在(zai) “戶外拓展” 中(zhong)(zhong)模(mo)(mo)擬 “有人(ren)受傷”，讓團(tuan)(tuan)(tuan)(tuan)(tuan)隊(dui)(dui)快(kuai)速(su)判斷傷情、尋(xun)找救(jiu)援資源、安排(pai)人(ren)員護送；在(zai) “商業模(mo)(mo)擬” 中(zhong)(zhong)模(mo)(mo)擬 “產品出現質量(liang)問題被曝光”，讓團(tuan)(tuan)(tuan)(tuan)(tuan)隊(dui)(dui)討(tao)論(lun)危機公(gong)關方案、調整生產計劃、安撫客戶情緒(xu)。通(tong)過(guo)這些模(mo)(mo)擬訓(xun)練，團(tuan)(tuan)(tuan)(tuan)(tuan)隊(dui)(dui)能(neng)(neng)總結出一(yi)套(tao)有效的應(ying)(ying)急(ji)(ji)處理(li)流(liu)程(cheng)，明確不同成(cheng)(cheng)員在(zai)應(ying)(ying)急(ji)(ji)中(zhong)(zhong)的職責(ze)，日后遇到(dao)(dao)實際突(tu)(tu)發(fa)狀(zhuang)(zhuang)況時(shi)，能(neng)(neng)快(kuai)速(su)反(fan)應(ying)(ying)、有序應(ying)(ying)對，將損(sun)失(shi)降到(dao)(dao)比(bi)較低。浙江部門團(tuan)(tuan)(tuan)(tuan)(tuan)建(jian)承接策劃棒球(qiu)(qiu)、籃球(qiu)(qiu)等球(qiu)(qiu)類團(tuan)(tuan)(tuan)(tuan)(tuan)建(jian)，組織(zhi)友誼(yi)賽(sai)，增強團(tuan)(tuan)(tuan)(tuan)(tuan)隊(dui)(dui)競技與協作。

團(tuan)(tuan)建的(de)意義還(huan)在(zai)(zai)(zai)于 “修復團(tuan)(tuan)隊(dui)關系”。團(tuan)(tuan)隊(dui)在(zai)(zai)(zai)長期合(he)作(zuo)中(zhong)，難(nan)免會因(yin)工(gong)作(zuo)分歧、利(li)益***產生(sheng)矛(mao)盾或(huo)隔(ge)閡 —— 比如項目失敗后，銷售與產品部門互相指責；或(huo)是因(yin)意見不合(he)，兩(liang)位(wei)**員工(gong)之間(jian)產生(sheng)間(jian)隙。若這(zhe)些(xie)矛(mao)盾長期得不到解決，會影響團(tuan)(tuan)隊(dui)氛圍(wei)，甚至導(dao)致(zhi)工(gong)作(zuo)停滯。而團(tuan)(tuan)建提供了(le)一個(ge) “非對抗性” 的(de)溝通環(huan)境(jing)，比如在(zai)(zai)(zai) “信任(ren)背(bei)摔(shuai)”“兩(liang)人(ren)三足” 等需要高度信任(ren)的(de)活動中(zhong)，有(you)矛(mao)盾的(de)員工(gong)被迫合(he)作(zuo)，在(zai)(zai)(zai)共同完成任(ren)務的(de)過(guo)程中(zhong)，會逐漸放下芥蒂；或(huo)是在(zai)(zai)(zai)輕松的(de)聚餐(can)環(huan)節，借(jie)助酒精(jing)或(huo)氛圍(wei)，雙(shuang)方主動溝通解開誤會。很多團(tuan)(tuan)隊(dui)正是通過(guo)一次(ci)團(tuan)(tuan)建，化解了(le)長期存(cun)在(zai)(zai)(zai)的(de)矛(mao)盾，讓(rang)團(tuan)(tuan)隊(dui)重新回(hui)歸和(he)諧的(de)協(xie)作(zuo)狀態。

團(tuan)建(jian)時間(jian)(jian)(jian)(jian)與(yu)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)安(an)排(pai)(pai)協調：選擇(ze)團(tuan)建(jian)時間(jian)(jian)(jian)(jian)時，需避(bi)開公司業(ye)務(wu)高峰(feng)期（如(ru)月末結算(suan)、項目(mu)沖(chong)刺(ci)階段）、重要節假日(ri)前后(hou)(hou)（如(ru)春節前員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)需處(chu)(chu)理個人事(shi)務(wu)）及員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)特(te)殊(shu)時段（如(ru)高考(kao)(kao)(kao)季(ji)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)需陪考(kao)(kao)(kao)、婚喪嫁娶等）。確(que)(que)定時間(jian)(jian)(jian)(jian)后(hou)(hou)，提(ti)前 1-2 周(zhou)通知員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)，同步(bu)協調部門工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)，安(an)排(pai)(pai)專人負(fu)責(ze)(ze)團(tuan)建(jian)期間(jian)(jian)(jian)(jian)的緊急(ji)業(ye)務(wu)對(dui)接（如(ru)客(ke)戶咨(zi)詢、突發工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)處(chu)(chu)理），避(bi)免因(yin)團(tuan)建(jian)導致工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)停滯或(huo)(huo)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)因(yin)擔憂工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)而(er)無法(fa)投入活(huo)(huo)動，確(que)(que)保工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)與(yu)團(tuan)建(jian)兩不(bu)誤(wu)(wu)。團(tuan)建(jian)時間(jian)(jian)(jian)(jian)與(yu)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)安(an)排(pai)(pai)協調：選擇(ze)團(tuan)建(jian)時間(jian)(jian)(jian)(jian)時，需避(bi)開公司業(ye)務(wu)高峰(feng)期（如(ru)月末結算(suan)、項目(mu)沖(chong)刺(ci)階段）、重要節假日(ri)前后(hou)(hou)（如(ru)春節前員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)需處(chu)(chu)理個人事(shi)務(wu)）及員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)特(te)殊(shu)時段（如(ru)高考(kao)(kao)(kao)季(ji)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)需陪考(kao)(kao)(kao)、婚喪嫁娶等）。確(que)(que)定時間(jian)(jian)(jian)(jian)后(hou)(hou)，提(ti)前 1-2 周(zhou)通知員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)，同步(bu)協調部門工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)，安(an)排(pai)(pai)專人負(fu)責(ze)(ze)團(tuan)建(jian)期間(jian)(jian)(jian)(jian)的緊急(ji)業(ye)務(wu)對(dui)接（如(ru)客(ke)戶咨(zi)詢、突發工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)處(chu)(chu)理），避(bi)免因(yin)團(tuan)建(jian)導致工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)停滯或(huo)(huo)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)因(yin)擔憂工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)而(er)無法(fa)投入活(huo)(huo)動，確(que)(que)保工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)與(yu)團(tuan)建(jian)兩不(bu)誤(wu)(wu)。策劃馬拉松迷你賽(sai)團(tuan)建(jian)，設置(zhi)適宜賽(sai)程，鼓勵(li)團(tuan)隊(dui)堅持與(yu)協作(zuo)(zuo)。

團(tuan)(tuan)建(jian)在(zai)提升團(tuan)(tuan)隊 “客(ke)戶(hu)服務意識” 方面的意義(yi)，體(ti)現在(zai) “換位思考(kao)(kao)” 的實踐(jian)。很多團(tuan)(tuan)隊雖強調 “客(ke)戶(hu)**”，但(dan)員(yuan)工(gong)(gong)因(yin)未直接(jie)接(jie)觸(chu)客(ke)戶(hu)，難(nan)以真(zhen)(zhen)正理解客(ke)戶(hu)需(xu)求。而(er)團(tuan)(tuan)建(jian)可通(tong)過 “客(ke)戶(hu)角色模(mo)擬(ni)” 任務，讓員(yuan)工(gong)(gong)站(zhan)在(zai)客(ke)戶(hu)視角思考(kao)(kao)問(wen)題：比如在(zai) “模(mo)擬(ni)投訴處理” 團(tuan)(tuan)建(jian)中(zhong)，員(yuan)工(gong)(gong)分別扮演 “投訴客(ke)戶(hu)” 與(yu) “客(ke)服人員(yuan)”，體(ti)驗(yan)客(ke)戶(hu)因(yin)產品問(wen)題產生的焦慮與(yu)不滿(man)；在(zai) “客(ke)戶(hu)需(xu)求調研” 活(huo)動中(zhong)，員(yuan)工(gong)(gong)走出公司，真(zhen)(zhen)實采訪潛在(zai)客(ke)戶(hu)。這些體(ti)驗(yan)能讓員(yuan)工(gong)(gong)從 “被動執行服務流程” 轉變(bian)為 “主動思考(kao)(kao)如何(he)滿(man)足(zu)客(ke)戶(hu)需(xu)求”，日后工(gong)(gong)作(zuo)中(zhong)會更(geng)耐(nai)心(xin)地(di)傾聽客(ke)戶(hu)反饋，更(geng)精細地(di)解決客(ke)戶(hu)問(wen)題。提供團(tuan)(tuan)建(jian)活(huo)動應(ying)急物資準備，含急救包、雨傘等，應(ying)對突(tu)發情況。浙江部門團(tuan)(tuan)建(jian)承接(jie)

提供團建(jian)活(huo)動預(yu)(yu)算(suan)(suan)規劃(hua)，合(he)理分配(pei)開(kai)支，滿足不(bu)同預(yu)(yu)算(suan)(suan)需求(qiu)。浙江部門(men)團建(jian)承接

團(tuan)(tuan)建(jian)(jian)(jian)對于團(tuan)(tuan)隊 “技(ji)(ji)(ji)(ji)術(shu)創(chuang)新(xin)協(xie)(xie)作(zuo)” 的(de)意義，是(shi)打破技(ji)(ji)(ji)(ji)術(shu)部(bu)門的(de) “孤島效(xiao)(xiao)應”。很多企業(ye)(ye)(ye)的(de)技(ji)(ji)(ji)(ji)術(shu)團(tuan)(tuan)隊與(yu)業(ye)(ye)(ye)務(wu)(wu)團(tuan)(tuan)隊溝通不暢(chang)，技(ji)(ji)(ji)(ji)術(shu)研發(fa)與(yu)市場(chang)(chang)需(xu)(xu)求(qiu)(qiu)脫節，導致產品(pin)(pin)上(shang)線后不受歡迎。而團(tuan)(tuan)建(jian)(jian)(jian)可(ke)設(she)計 “技(ji)(ji)(ji)(ji)術(shu)與(yu)業(ye)(ye)(ye)務(wu)(wu)融(rong)合” 任務(wu)(wu)，比(bi)如 “產品(pin)(pin)創(chuang)新(xin)工作(zuo)坊”，讓技(ji)(ji)(ji)(ji)術(shu)人(ren)員(yuan)與(yu)業(ye)(ye)(ye)務(wu)(wu)人(ren)員(yuan)共(gong)同參與(yu)，業(ye)(ye)(ye)務(wu)(wu)人(ren)員(yuan)分享市場(chang)(chang)需(xu)(xu)求(qiu)(qiu)、客戶痛(tong)點，技(ji)(ji)(ji)(ji)術(shu)人(ren)員(yuan)講解技(ji)(ji)(ji)(ji)術(shu)實現的(de)可(ke)能性與(yu)難(nan)點。在協(xie)(xie)作(zuo)中，技(ji)(ji)(ji)(ji)術(shu)人(ren)員(yuan)會更了解業(ye)(ye)(ye)務(wu)(wu)需(xu)(xu)求(qiu)(qiu)，避免 “閉門造車”；業(ye)(ye)(ye)務(wu)(wu)人(ren)員(yuan)也(ye)會更理(li)解技(ji)(ji)(ji)(ji)術(shu)研發(fa)的(de)難(nan)度，減少 “過度提(ti)(ti)需(xu)(xu)求(qiu)(qiu)”。這種融(rong)合體(ti)驗(yan)能促進技(ji)(ji)(ji)(ji)術(shu)與(yu)業(ye)(ye)(ye)務(wu)(wu)的(de)高效(xiao)(xiao)協(xie)(xie)作(zuo)，讓技(ji)(ji)(ji)(ji)術(shu)創(chuang)新(xin)更貼合市場(chang)(chang)需(xu)(xu)求(qiu)(qiu)，提(ti)(ti)升產品(pin)(pin)競(jing)爭力。浙江(jiang)部(bu)門團(tuan)(tuan)建(jian)(jian)(jian)承(cheng)接